Last year, an account executive dozed off during a training session at Strategis LLC, a small marketing-communications company in Stoughton, Mass. Co-owner George Irish says the employee explained the bizarre incident by claiming to suffer from narcolepsy. Read more
Entrepreneurs often don’t have a human-resources staffer dedicated solely to overseeing interns, so the boss or a manager must carve out time for them. And that means giving them hands-on guidance, not sticking them in the stockroom and then forgetting about them: Companies have an obligation to give interns a good learning experience, whether they’re working for money or for school credit. Read more
There’s good reason why 40% of executives describe themselves as introverts.
From discount broker Charles Schwab to Avon chief executive Andrea Jung, “innies” possess these traits of quiet leadership… Read More
This is another in a series of columns on “how much things cost.” This time, some metrics on the cost of employees. Read More
Randy Pausch was an American professor of computer science and human-computer interaction and design at Carnegie Mellon University (CMU) in Pittsburgh, Pennsylvania. Visit Randy Pausch’s CMU site for more great lectures http://download.srv.cs.cmu.edu/~pausch/ .
As Resource Management Personnel departments have transformed into “human resources” and “human resource management” departments staff members have become one more resource to be managed, alongside equipment and facilities. The human element of human resources, from how fatigue impacts quality of work to the effect of incentives on performance, has been thoroughly studied. However, the “resource” side is often ignored. Read More
Workplace violence never can be eliminated, but employers can minimize it with an overarching plan that starts with the hiring process and extends to supervisor training and a zero-tolerance policy, according to two Atlanta attorneys. Ream More
Managers, communicating with employees can be pretty simple if you do this: Be direct. Say what you mean, repeat it, and then wait to hear your thoughts repeated back to you. After all, it’s not communication until you hear back.
You probably don’t really want to hear the answer… but that hasn’t stopped Dr. Steven Berglas from writing about it in his weekly Forbes column.
From Steve Roesler’s website “All Things Workplace”:
Luke (not his real name) is an operations manager at one of my client companies. He’s experienced and has been in the manufacturing industry for 20+ years. He is the most well-read client ever. Whenever I see him, he waxes poetically about the wonderful “new” managerial ideas he’s picked up from the most recent leadership books he’s read.
One of those ideas had to do with recognizing someone’s small successes and following through with verbal encouragement or even a small reward (lunch, movie tickets, a $25 gift certificate. . .) Better yet, acknowledge the person’s fete during a regular departmental meeting. He also talked about the importance of those ideas during a meeting with his supervisors.
But he wouldn’t do any of those.
I asked him why not.
Click here to find out why not. And to learn how you can avoid his error.
